Newsstand

November 19, 2008
Consumer Outlook Bleak for Holiday Season, Worse for 2009, Credit.com Survey Finds
According to a new national survey from Credit.com, consumers are very concerned about the upcoming holiday shopping season and don’t think 2009 will be any better. While the survey found people were generally worried about their personal finances during this time of economic turmoil, more than half of respondents think their situation will improve in 2009.

November 18, 2008
Customer Service, Not Price, Remains Top Cause of Customer Churn, Accenture Study Finds
Service again ranked above price as a global driver of customer churn, according to Accenture's fourth annual study on customer service satisfaction, titled "High Performance in the Age of Customer Centricity."

November 17, 2008
Four Out of Five Adults Now Use the Internet, According to Harris Poll
In 1995, when The Harris Poll began measuring online activity, less than 18 million adults used the Internet in their homes, offices, schools, libraries or other locations. Now, thirteen years later, fully 184 million adults are online.

November 17, 2008
Black Friday to Grow 2.4% This Year, According to BDO Seidman
According to a new study conducted after the financial market meltdown by BDO Seidman, LLP, CMOs at leading US retailers expect "Black Friday" (November 28 this year) sales will grow 1.2% this holiday season, while "Cyber Monday," the first Monday after Thanksgiving, will grow by 2.4% this year.

November 17, 2008
Majority of Mobile Users Would View Ads for Discount on Bill, Finds iGR Survey
Transverse, a pioneer of open source business solutions, has released the results of a survey that provides insight into mobile customers' phone use and their willingness to view advertisements in exchange for discounts to their monthly service bill.

November 17, 2008
Boomer Women Generate Better Word-of-Mouth Than Younger Women, Prevention Finds
Findings from a new report by Prevention, partnering with Keller Fay Group, show thatBaby Boomer women (43-62) have higher quality WOM than younger women (18-39).

November 14, 2008
Earth911.com, USPS Provide Green Holiday Tips
As people across the country prepare to celebrate the 11th annual America Recycles Day on Nov. 15, Earth911.com and the USPS are presenting the "Green Your Holidays" channel with simple, practical tips to stay environmentally responsible during the holidays.

November 14, 2008
Yahoo is Top Destination for Major Events According to comScore Media Metrix
Yahoo has released new comScore Media Metrix figures showing that Yahoo! News attracted 7.6 million unique users on Election Day, Nov. 4, the largest single-day audience in online news history.

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